Switch to electronic govt services is slow - PM
MOSCOW. Nov 7 (Interfax) - Switching to electronic government services is a slow process, Russian Prime Minister Dmitry Medvedev said at a meeting of the legal commission on the use of IT to improve the quality of life and provision of government services Thursday.
He asked government officials what would be done to amend this situation and asked for people to stop being asked to jump through administrative barriers.
"Unfortunately this [increasing the number of electronic government services] is happening rather slowly," he said.
The same things are discussed from year to year, he said. The government should be united and not split into fragments, "where each government body has their segment and an absolutely different interface, which is unclear to the person using the resources," he said.
People should not have to endlessly enter personal data and register again and again, he said.
Despite the work to switch to electronic interdepartmental interaction, departments are still requiring information and documents from citizens that they could obtain from other departments, the prime minister said.
