Rosinterbank stops serving clients, citing need "to stabilize financial indicators"
MOSCOW. Sept 15 (Interfax) - Rosinterbank stopped serving customers as of Thursday in order "to stabilize financial indicators," the Moscow-based lender said on its website.
"In order to stabilize the financial indicators of the bank, clients - individuals and legal entities - will not be served in the offices and branches of JSC Rosinterbank as of September 15, 2016," the lender said.
Safety deposit box services will be available by appointment through the bank's contact center, Rosinterbank said.
Interfax was unable to reach the bank's employees on Thursday morning or earlier in the second half the day on Wednesday by the telephone number provided on the lender's website. The bank's website has also stopped working.
Rosinterbank customers on the banki.ru forum complained that the bank is not allowing withdrawal of deposits and stopped making payments.
"A payment from September 10 has still not gone through. Yesterday technical support promised to sort it out and call back. Today the number is unavailable altogether," one bank customer wrote.
"Today I tried to withdraw accrued deposit interest. The result: the ATM's not working, there's no money in the till, the payment card is not being accepted anywhere," a Rosinterbank depositor complained.
It was earlier reported on bank analysts' forums that the Central Bank had shut the bank off from the BESP payment system.
Rosinterbank was Russia's 61st largest bank by assets at the end of the first half of 2016, according to the Interfax-100 ranking of the country's lenders. The bank held 55 billion rubles in retail deposits at the end of August.
Rosinterbank's beneficiary, through the company Germes Organika, is Russian citizen Georgy Gvelesiani.