Russia's National Insurance Information System plans to create technological platform for insurance agents in 2026

MOSCOW. Nov 7 (Interfax) - The National Insurance Information System (NIIS, a subsidiary of the Central Bank of Russia) will create a technological platform for insurance agents in 2026, the company's general director, Nikolai Galushin, announced at the Yugoria Holidays event held by the company Yugoria for insurance agents.

The agency channel must be restructured around the consumer, and this in particular will enable the integration of agents into a changing world, he said. NIIS will contribute to solving this task.

"In 2026, we plan to implement a technological integration platform that is oriented specifically towards agents. It should allow agents to connect their requests with the full range of insurers with whom each agent has an agreement," Galushin said.

NIIS, as a global source of information on all concluded insurance contracts and while creating services for the consumer, is deprived of the opportunity and the right to create its own marketplace, he said. It remains "exclusively a database, this database must be used both for concluding insurance contracts and for combating fraud," he said.

Insurance as an institution is a fundamental value of the state, Galushin said. Individual agents must be integrated into existing and new technological processes, using machine learning and artificial intelligence. At the same time, the actual "demand, the possibilities for implementing such services should come from the insurance company," he said.