Kazakhstan introduces AI to state services for citizens, businesses

ASTANA. June 24 (Interfax) - The introduction of elements of artificial intelligence (AI) to state services for citizens and businesses was discussed at a meeting of the Kazakh government, the press service for the Kazakh prime minister said.

"The work to introduce elements of artificial intelligence is part of the de-bureaucratization of the work of the state administration and implementation of the president's election program to introduce digital services aimed at making the lives of citizens and businesses easier," a report issued at the meeting chaired by Galymzhan Koibashev, deputy prime minister and head of the government administration, said.

Some public bodies presented the results of introducing new AI services such as an education assistant, a service for monitoring natural disasters, electronic waiting lines at the Kazakh border, and the automation of business processes in the Baiterek holding.

During the meeting, Koibashev ordered the Baiterek holding to place all financial services in the egov mobile application using the "one window" service principle, and also to considerably reduce the period of time needed for considering applications from businesses to receive funding using AI and transition to a proactive format of working with businesses.

"The government will continue working actively on introducing artificial intelligence in all areas of life. Special attention will be given to data safety and the observance of legislation. These measures are aimed at creating a more effective and transparent state administration system, which will improve the quality of citizens' life and business development," Koibashev said.